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    Home»Technology»Preferental revolutionises tenant screening in South Africa

    Preferental revolutionises tenant screening in South Africa

    Henno KrugerBy Henno Kruger Technology 3 Mins Read36 ViewsMarch 10, 2025
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    Preferental is revolusionizing tenant screening in South Africa! Keep on reading to find out how they are doing this…

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    As South Africa’s property management landscape grows increasingly complex, landlords and property managers face mounting challenges in ensuring reliable tenants. The need for innovative solutions to simplify and streamline operations has never been greater.

    Tenant Screening - Preferental

    Enter Preferental, a leader in property management innovation, with its game-changing new tenant screening app. Designed to revolutionise the rental industry, this cutting-edge application offers a faster, more efficient, and cost-effective tenant screening solution, setting a new standard for the market.

    The Growing Importance of Tenant Screening

    Ross Fitzcharles, founder and CEO of Preferental, emphasises that tenant screening is now more critical than ever for landlords in South Africa’s evolving rental market.

    “With the legal landscape heavily favouring tenants and economic conditions worsening, landlords are finding it increasingly difficult to enforce their rights, especially when dealing with defaulting tenants,” he explains. “South Africa’s 33.5% unemployment rate adds to the challenge, as financial instability among tenants raises the risk of rent defaults.”

    The statistics are concerning:

    • 18.3% of tenants are in arrears, owing an average of 77.5% of one month’s rent.
    • 40% of landlords in South Africa do not conduct tenant vetting, exposing themselves to significant financial and legal risks.

    “Skipping tenant screening can result in rent defaults, property damage, or even illegal activities within rental units. A thorough screening process isn’t just a recommendation—it’s a necessity,” warns Fitzcharles.

    Addressing Industry Pain Points with Technology

    Traditional tenant screening methods in South Africa have been slow and tedious, often taking up to 24 hours for credit checks, background verifications, and rental history assessments. The delays can lead to lost opportunities and increased operational costs.

    The Preferental Screenings App eliminates these inefficiencies, offering an automated and near-instant screening process powered by advanced artificial intelligence (AI) and machine learning (ML). This enables landlords and property managers to make informed decisions quickly and confidently.

    Key Features of the Preferental Screenings App

    The app is poised to transform South Africa’s property management industry with its innovative features:

    • Automated Screening & Reporting – Conducts comprehensive credit checks, background verifications, and rental history assessments in seconds.
    • Time Efficiency – Reduces screening time from 12–24 hours to mere seconds.
    • High Accuracy – AI-driven assessments significantly reduce risks associated with tenant defaults and property damage.
    • User-Friendly Interface – A streamlined dashboard with real-time updates and push notifications ensures seamless navigation.
    • Seamless Integration – Connects with leading financial and background check services, including TPN, TransUnion, and Compuscan.
    • Advanced Fraud Prevention – Real-time bank statement and employment verification reduce fraudulent applications.
    • Risk-Based Deposit Recommendations – The app suggests appropriate deposit amounts based on screening outcomes, offering added protection to landlords.
    • Compliance & Security – Adheres to stringent POPIA and GDPR regulations, ensuring data security and privacy.

    Cost-Effective & Transparent Pricing

    By shifting screening costs to tenants, the app removes financial burdens from landlords and agents. Tenants pay a one-time fee of R249 per screening, covering comprehensive services like credit checks, background verification, and rental history assessments—ensuring full transparency with no hidden costs.

    The Future of Property Management

    As the Preferental Screenings App gains traction, it is set to become an indispensable tool for landlords, property managers, and real estate professionals.

    Fitzcharles, a firm believer in PropTech innovation, envisions the app empowering landlords to navigate the rental market with greater ease, reducing risks, and ensuring long-term financial security.

    For more information and to schedule a demonstration, visit screenings.preferental.com.

    Watch this space for updates in the Technology category on Running Wolf’s Rant.

    Related Articles:

    • 28% of South Africans’ Income Goes to Rent
    • Short-Term Rentals: Background Checks & Guest Screening 101
    • Moving to South Africa from the UK? Here are the Pros & Cons
    • How to Safely Trade Forex in South Africa

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